Legal

Privacy Policy

How FXCoreCRM collects, uses, and protects your information — and the rights you have over your data.

Last updated: June 11, 2026

Overview

FXCore CRM (“FXCoreCRM”, “we”, or “us”) provides Forex CRM software and related services — including our CRM, Client Portal, Copy Trading, IB Manager, PAMM, and onboarding tools — to brokers and trading businesses worldwide.

This policy explains what data we handle when you use fxcorecrm.com or our Services, and the rights you have over it. For data that brokers manage through our platform (their own clients’ KYC documents, accounts, and trading records), the broker is the data controller and FXCoreCRM acts only as a processor on their instructions.

Data We Collect

  • Contact details you submit — name, business name, email, phone, and country — via demo requests or contact forms.
  • Account and usage data, including login credentials, settings, and activity within the platform.
  • Technical data such as IP address, device, and browser information collected automatically.
  • Integration data exchanged with payment, KYC, trading-platform (MT4/MT5), and liquidity providers to deliver the Services.

How We Use Your Data

  • Provide, operate, secure, and improve the Website and Services.
  • Process demo requests and provide customer and technical support.
  • Enable core functions — client management, IB tracking, KYC, onboarding, and payments.
  • Meet legal, regulatory, and security obligations, and prevent fraud.

How We Share Data

We do not sell your personal data. We share it only with trusted sub-processors (hosting, analytics, payments, KYC, and platform integrations) under strict confidentiality terms, with the brokers whose data we process, when required by law, or during a business transfer — always subject to this policy.

Your Privacy Rights

Subject to your local laws — including the GDPR, UK GDPR, and CCPA — you may access, correct, delete, or port your data, and object to or restrict certain processing or withdraw consent. To exercise these rights, contact us using the details below; we may verify your identity before responding.

Security & Retention

We protect your data with encryption, access controls, and secure hosting, though no system can be guaranteed fully secure. We keep personal data only as long as needed to deliver the Services and meet legal and regulatory obligations, then securely delete or anonymize it.

International Transfers

FXCoreCRM operates globally and is based in Dubai, UAE. Your data may be processed in other countries; where required, we apply appropriate safeguards such as standard contractual clauses to protect international transfers.

Cookies & Policy Updates

We use cookies and similar technologies to run the Website, remember preferences, and analyze traffic — you can control these in your browser settings. We may update this policy from time to time; material changes are reflected by the “Last updated” date above.

Contact Us

Questions about this policy or your data? Reach us at:

Email

[email protected]

Phone

+971 5557 14507

Address

Dubai, United Arab Emirates

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