Privacy Policy
How FXCoreCRM collects, uses, and protects your information — and the rights you have over your data.
Last updated: June 11, 2026
Overview
FXCore CRM (“FXCoreCRM”, “we”, or “us”) provides Forex CRM software and related services — including our CRM, Client Portal, Copy Trading, IB Manager, PAMM, and onboarding tools — to brokers and trading businesses worldwide.
This policy explains what data we handle when you use fxcorecrm.com or our Services, and the rights you have over it. For data that brokers manage through our platform (their own clients’ KYC documents, accounts, and trading records), the broker is the data controller and FXCoreCRM acts only as a processor on their instructions.
Data We Collect
- Contact details you submit — name, business name, email, phone, and country — via demo requests or contact forms.
- Account and usage data, including login credentials, settings, and activity within the platform.
- Technical data such as IP address, device, and browser information collected automatically.
- Integration data exchanged with payment, KYC, trading-platform (MT4/MT5), and liquidity providers to deliver the Services.
How We Use Your Data
- Provide, operate, secure, and improve the Website and Services.
- Process demo requests and provide customer and technical support.
- Enable core functions — client management, IB tracking, KYC, onboarding, and payments.
- Meet legal, regulatory, and security obligations, and prevent fraud.
Your Privacy Rights
Subject to your local laws — including the GDPR, UK GDPR, and CCPA — you may access, correct, delete, or port your data, and object to or restrict certain processing or withdraw consent. To exercise these rights, contact us using the details below; we may verify your identity before responding.
Security & Retention
We protect your data with encryption, access controls, and secure hosting, though no system can be guaranteed fully secure. We keep personal data only as long as needed to deliver the Services and meet legal and regulatory obligations, then securely delete or anonymize it.
International Transfers
FXCoreCRM operates globally and is based in Dubai, UAE. Your data may be processed in other countries; where required, we apply appropriate safeguards such as standard contractual clauses to protect international transfers.
Contact Us
Questions about this policy or your data? Reach us at:
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